UNITED KINGDOM / AGILITYPR.NEWS / July 17, 2025 / While automation and AI continue to dominate headlines across the logistics and warehousing sector, one of the UK’s leading equipment suppliers is reminding businesses that the humble pallet truck still plays a vital role in keeping Britain’s supply chains running.

While tech giants unveil robotic systems and AI-powered fulfilment centres, the day-to-day reality for thousands of small and medium-sized enterprises (SMEs) across the UK is far more grounded. According to Pallet Truck Shop, the country’s largest supplier of pallet and sack trucks, basic manual handling equipment remains the backbone of operations in countless warehouses, factories and distribution hubs.

Phil Chesworth, Managing Director at Pallet Truck Shop, believes the hype around full automation risks overshadowing the practical needs of most British businesses.

“Automation has its place, no doubt,” he said. “But there’s a misconception that every warehouse is suddenly going to be staffed by robots. For the majority of SMEs, that’s neither realistic nor cost-effective. What they need are reliable tools that get the job done day in and day out - and that’s where manual handling equipment continues to shine.”

Rather than replacing manual processes entirely, Chesworth argues that the future of warehousing lies in a hybrid approach, where smart technology is paired with traditional tools. This balanced setup allows for scalability without sacrificing flexibility or affordability, particularly during periods of economic uncertainty.

“AI might help optimise logistics routes or manage stock more efficiently, but when it comes to moving physical goods from A to B on the warehouse floor, pallet trucks and lift tables are still doing, quite literally, the heavy lifting,” he added. “It’s these unsung heroes that keep shelves stocked and operations flowing.”

The company has seen steady demand for its manual handling range despite increased industry focus on high-tech solutions. With a wide selection of UK-stocked pallet trucks, and static electric lift tables, Pallet Truck Shop continues to support businesses that prioritise practicality and speed over futuristic showpieces.

This is not to stifle progress: innovation is welcome, but it should complement, rather than replace, the tried-and-tested equipment that underpins Britain’s warehouse economy.

To find out more about Pallet Truck Shop, visit: www.pallettruckshop.co.uk